Wanted: Someone who knows what the heck is going on.
September 06, 2011I forgot to tell you about the run-in I had with stupid Cox Communications on Friday. I had called weeks ago to schedule a time for them to be at our house to set up cable & internet. Lord knows I have entirely too many shows to watch and if I miss one, then I have to wait until the morning hash at work the next day. Somehow I am expected to sleep at night not knowing who got the highest score on DWTS? Or who got sent home on The Bachelor or Bachelorette? I don't think so. :) Anywho, we are told that we can get a "VIP package" from Cox if we set it up through our builder. So we cancel what we had originally scheduled, and waited on someone to "call us" from Cox to set this up. Seeing as how I have a life and can't sit by a phone 24/7 and wait for someone to call me, it slipped my mind. The DAY we're moving in, someone calls and says the soonest they can get out there is "next WEDNEDAY." (tomorrow) ?!?! I. am. livid. I ended up hanging up on the poor girl on the phone; she wasn't telling me what I was wanting to hear. They were supposed to be out there Saturday, and now it was going to be Wednesday? I was NOT going to have that. So Corey & I stopped in the Cox store in Norman when we made another trip back to load some more stuff up, and I had made up my mind that I was NOT going to settle for anything less than what I had been told the first time. Saturday morning. That was it. We walked in, and some jerk was yelling at one of the Cox workers, and then I remembered....that used to be me. I was the one being yelled at when I worked in customer service here at the electric co-op. The poor guy being yelled at just kept saying "I'm sorry sir," etc. Oh, the things I would've said under my breath after that guy left. Anyway, so I walk up to a different person, and I tell her the story, and she types away on her keyboard, and says, "It looks like someone from our VIP department was supposed to give you a call, and it's showing as a no-schedule." No? Really? You think? THAT'S WHY I'M MAD LADY. I could see that there was nothing she was going to be able to do, so I caved, not wanting to be that person. I have been in to many situations where those people throw fits because they don't get what they want and demand to be given things that are nearly impossible (free electricity? hahahaha!) not knowing that we are noting every single thing they do for when it happens again, because it will. So instead, I settled for 8 free pay-per-view movies and a discount on our bill for a few months. Come to think of it, I don't think I should have to pay for installation either. Corey could do it all himself if he wanted to....looks like I'm making another trip to the Cox store today. :)
Oh, and as of tomorrow, we'll have a DVR for the first time! Woo hoo! I know I know, DVRs are so 7 or 8 years ago, but I was ticked at Cox at the time (lol) and didn't want to give them any more money, and I would not budge. Plus, I really didn't see any point in it, I watched (and still watch) everything in real time. I like to text others while the shows are running, ("OMG Chaz Bono is on this season!") and I sure don't like to be behind. But now, I'll be able to watch General Hospital!! Woo hoo! Corey is going to love this! :)
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